Frazer is the founder and CEO of EvryStay, a guest experience platform used by luxury hotels and short-term rental operators worldwide. His background is in accommodation management, starting with his first property at 20 years old, then founding LaneStay, a company managing vacation rentals and boutique hotels that he scaled to over 16,000 reservations at a 4.97 rating before exiting inside 24 months. He has led and panelled at Airbnb-led industry events on guest experience, systems, and AI-run automation. His view: technology built to help hosts grow revenue, save time, and scale should never come at the expense of good customer service, because hospitality is where the margin lives, and it should be your competitive advantage as you scale.
